Account Executive, Enterprise

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Account Executive is the catalyst behind Genesys' success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers. Account Executives help solve the business needs of prospects and customers by aligning those needs and objectives with Genesys solution(s). Account Executives own all opportunities and customers and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.

Key Responsibilities:

• Manage and close Genesys Enterprise sales opportunities through forecasting, account resource allocation, account strategy, and planning.
• Support sales through calls and/or web-based presentations to manage product positioning and strategies.
• Increase pipeline through demand generation and targeted campaigns to the new logo accounts.
• Learn and maintain in-depth knowledge of Genesys Enterprise products and technologies, competitors, and industry trends.
• Articulate Genesys Enterprise based solutions to align with client's requirements.
• Develop and maintain competitive knowledge on industries and products to leverage in the sales cycle.

Minimum Requirements:

• BS or BA degree.
• 5+ years of sales experience (Cloud or SaaS based software sales a plus).
• Proven ability to manage complex sales cycles, with a track record of successful revenue attainment.
• Excellent communication, negotiating, and closing skills with customers/prospects.
• Aggressive with strong organizational skills and a self-starter.

Benefits:

• Medical, Dental, and Vision Insurance.
• Paid Parental Leave.
• Telehealth coverage.
• Flexible work schedules and work from home opportunities.
• Development and career growth opportunities.
• Open Time Off.
• 401(k) matching program.
• Adoption Assistance.
• Infertility treatments.

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$78,700.00 - $146,100.00

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to You can expect a response from someone within 24-48 hours.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.