Account Supervisor

ROLE: ACCOUNT SUPERVISOR

TEAM: THE KITCHEN NORTH AMERICA

LOCATION: CHICAGO (HYBRID - 2 DAYS)

About The Kitchen NA:
The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with the ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking.
Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that's dedicated to creating ground-breaking work and pushing limits.
At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry - we're looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief.

Role Purpose:

• Build and manage strong client relationships.
• Oversee campaigns from ideation to execution.
• Lead teams to deliver high-quality work aligning with client goals.
• Act as the primary communicator between clients and internal teams.

Core Responsibilities:

1. Client Relations:

   • Serve as the main point of contact for clients.
   • Lead communications, ensure project alignment, and identify optimization opportunities.
   • Manage internal coordination across creative, strategy, media, and PR teams.

2. Financial Management:

   • Develop and manage budgets with transparency.
   • Oversee financial operations, including invoicing and reconciliations.

3. Business Operations:

   • Track campaign KPIs and optimize workflows.
   • Identify growth opportunities within existing accounts.

Ideal Candidate Attributes:

• Experience: 4–6 years in account management or related fields.
• Leadership: Strong team management and people skills.
• Project Management: Proficient in handling campaign timelines and deliverables.
• Financial Acumen: Expertise in budgeting and financial tracking.
• Tech Skills: Proficiency with O365 and familiarity with social/digital media.

Working Style:

• Highly organized, detail-oriented, and results-driven.
• Comfortable leading meetings and managing diverse teams.
• Passionate about marketing and delivering client-aligned results.

Commitment to Diversity:
The Kitchen and its affiliated partners value an inclusive workplace, fostering diversity and equal opportunity for all employees.