Activity Monitor

Position Type: Parks, Recreation & Community Services - Seasonal

Date Posted: 11/13/2024

Location: Robert Crown Community Center

Job Overview:

As a Recreation Activity Aid, you will be responsible for overseeing the operations of the gym, ensuring the safety and well-being of gym members, and maintaining a clean, welcoming environment. You will assist members with equipment usage, enforce gym policies, and provide general support to enhance their fitness and social experience.

Key Responsibilities:

1. Member Assistance:

   • Greet gym members and visitors in a friendly and professional manner.
   • Monitor and advise members on safe and effective practices.
   • Answer any questions related to gym policies, programs, and equipment.

2. Safety and Security:

   • Ensure the gym is a safe environment by monitoring members during their time in the allocated space.
   • Observe for any signs of unsafe behavior or equipment misuse and provide corrective guidance.
   • Enforce gym rules and regulations to ensure a safe and respectful environment for all members.
   • Report any accidents, injuries, or equipment malfunctions to management.

3. Facility Maintenance:

   • Monitor cleanliness and hygiene standards across the gym, including equipment, floors, and locker rooms.
   • Assist with setting up or adjusting equipment as needed.

4. Customer Service:

   • Address member concerns, complaints, or issues in a professional and helpful manner.
   • Provide feedback to management about customer needs and potential improvements in the facility or services.

5. Monitoring Gym Traffic:

   • Keep track of gym attendance and ensure that equipment is used fairly by all members.
   • Ensure that the gym is properly organized during busy times and that members are not waiting excessively for equipment.

Qualifications:

1. Education/Experience:

   • High school diploma or equivalent required.
   • Certification in CPR/First Aid is a plus.

2. Skills and Abilities:

   • Strong interpersonal and communication skills.
   • Ability to provide excellent customer service in a professional and courteous manner.
   • Ability to work independently and as part of a team.
   • Strong attention to detail and organizational skills.
   • Ability to handle multiple tasks and prioritize effectively.

3. Physical Requirements:

   • Ability to stand, walk, and move around the gym for extended periods.
   • Capable of lifting and carrying equipment if needed.

Working Conditions:

• Gym environment, which may involve exposure to noise, physical activity, and the use of space and equipment.
• Flexibility with shifts, including evenings and weekends, depending on gym hours.