Assistant Director, Programs and Marketing

Chicago, Illinois

Job Description: Works on multiple projects simultaneously and meets deadlines under pressure. Creates and manages detailed project plans for programs to ensure on-time, effective, and meaningful experiences for volunteers and attendees. Develops, manages, and stewards effective third-party vendor relationships that are vital for implementing successful programs. Collaborates with marketing and programs team members to uphold the Center’s visual identity, branding, and messaging. Works with peers to ensure consistent messaging about Booth marketing for all partners. Compiles and synthesizes Center metrics related to programs, marketing, and communications. Manages a variety of data points, including but not limited to program metrics, contact lists, and more. Employs design skills and tools such as Canva to create visually appealing marketing materials. Compiles content, creates, and distributes monthly newsletters using Marketo. Collaborates with the communications lead to develop and implement an annual communications plan. Contributes to LinkedIn and similar channels by developing content, tracking outcomes, and making recommendations for improvements. Manages email calendar. Tracks send dates, drafts copy, designs, and deploys 100+ emails per year. Coordinates and executes event-related messaging and promotions to create effective marketing engagement that drives event attendance. Facilitates dissemination of faculty research across various communication channels. Contributes to annual reports and external print publications. Supports ad hoc requests related to other Kilts Center activities, as needed. Executes day-to-day event logistics and other moderately complex assignments with some guidance from others. Works to implement ideas for improvement as they are identified in addition to providing post-event feedback on turnout and vendor performance with direction from others. Performs other related work as needed.

Preferred Qualifications

1. Education: Bachelor’s degree in related field.
2. Experience: Minimum two years of experience with project coordination and/or project management. Minimum two years of experience in communications, writing, and marketing or similar roles. Background writing for business and/or nonprofit audiences. Higher education experience.
3. Technical Skills or Knowledge: Proven office computer skills in basic Microsoft Office Suite. Intermediate Excel skills. Skilled in copywriting and editing. Proficient understanding of database management, reporting, and basic data analyses. Proficient with website management and familiarity with content management systems, alongside marketing tools such as Marketo and Sitecore. Skilled and working knowledge of a variety of media, including social media, print, and web communications.

Preferred Competencies:

1. Collaborate with others at all levels of the organization as well as vendors, service providers, and other external constituents.
2. Strong writing skills with the ability to create compelling and effective marketing content.
3. Exceptional interpersonal, organization, and communication skills.
4. Demonstrated commitment to continuing education and professional development.
5. Proven ability to manage multiple projects concurrently.
6. Work independently with little supervision; possess a self-motivated disposition; identify opportunities for improvement and recommend effective changes, all while achieving key objectives resulting in desired outcomes.
7. Professional demeanor, including tact, discretion, and a customer service-oriented approach.
8. Positive attitude and demonstrated adaptability are essential to this role.
9. Work quickly and juggle multiple detailed tasks/projects simultaneously with the utmost attention to detail and meet strict deadlines in a fast-paced environment with frequent interruptions.
10. Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, faculty, and corporate contacts in a multitude of communication methods i.e., in person, email, phone.

Working Conditions: Travel between Hyde Park and downtown Chicago. Work evenings and weekends on occasion. This position is currently expected to work a minimum of three days per week in the office.

Application Documents: Resume/CV (required), Cover letter (required).

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice