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Oncology Participant Navigator

Shelby American Inc
Full-time
On-site
Hinsdale

DescriptionJoin Our Team!At Wellness House, we are always looking for smart, dedicated experts who believe in a psychosocial approach to complement cancer care. A career with WH provides an opportunity to use your unique skills and talents to make a difference in the lives of those impacted by cancer.We provide opportunities for staff growth, leadership development, and team building throughout the year. Processing of the work experience is supported through individual reflective supervision and weekly group supervision sessions. We value direct communication, a mindful approach, and work/life balance. Our staff culture is intentional in our efforts to acknowledge and make space for diversity, inclusion, equity, and belonging in our work with each other and in our program delivery.A Meaningful MissionWellness House envisions a community where all people affected by cancer thrive. Offered at no cost, and as a complement to medical treatment, our programs educate, support, and empower participants in order to help them improve their physical and emotional well-being.Summary of PositionDepartment: Program DepartmentSupervised by: Engagement and Education ManagerStatus: Full-time, salaried, non-exemptHours: 40 hours per week; includes 2 evenings/week and 1 Saturday/month.Location: On-site at partner locations (70%) and main location in Hinsdale (30%)The Participant Navigator (PN) builds relationships to raise awareness of Wellness House and increase referrals of new participants to all locations and online through community engagement, including a focused effort to expand awareness of Wellness House to the Prostate Cancer community throughout Chicagoland. This position will connect with new and existing participants of all cancer types and organizations to share information on Wellness House services available to anyone impacted by cancer.RESPONSIBILITIES (100% Program Responsibilities)Direct Work with Participants (50%)Participant EngagementUnderstand and support the participant engagement process (PEP) through regular PEP shifts and lead management follow-up to identify suitable Wellness House programs for new participants and provide support for cancer-related transitions.Facilitate entry to Wellness House programs through Cancer Care Collaborations, in-clinic consultations, and engaged tabling at partner locations throughout Chicagoland.Assist new participants in identifying goals for participation in Wellness House programs and follow up at appropriate intervals to monitor progress, provide resources, and assistance.Identify outside referral sources when needed and make appropriate referrals.Program FacilitationFacilitate orientations, consultations, engagement experiences, survivorship programs, and partner programs as appropriate based on education, experience, and training.Facilitate psycho-educational workshops and events at all locations and support community-based programs and events as assigned.Assist with logistics related to Unique Boutique, including appointment scheduling, class registration, and post-class follow-up, as needed.Promptly record all service efforts into the database management system.Community Engagement and Coordination (30%)Understand and support the community engagement process (CEP).Conduct a census of all potential partners/associated prostate-related organizations in existing or new areas of service. Evaluate the impact of each organization, its quality of services, and population reach.Initiate direct communications and build relationships with each organization, introducing (or reminding of) Wellness House programs.Meet directly with staff/patients/participants of each organization, including on-site information sessions and one-on-one meetings with patients during treatment.Represent Wellness House at community/medical meetings and identify existing working groups/committees appropriate for participation.Build a network of interrelated organizations and individuals.Send reminder emails and calls to participants about current and new programming.Cultivate assigned community partner and collaborator relationships.Program Outreach, Program Support, & Administration (15%)With ADOP & EEM, identify, establish, and maintain strategic and collaborative relationships with community partners, collaborators, and constituents to increase referrals.Provide education to professional groups on the benefits of psychosocial care and build awareness of Wellness House programs.Participate in outreach through speaking engagements and community events.Contribute to resource database for participant resources.Participate in the evaluation of programs and tracking and reporting as assigned.Provide input on policies and procedures as needed.Other (5%)Report to the Office Manager and Supervisor any observations of malfunction or inadequacy of the Wellness House facility.Protect the organization's value by keeping information confidential.Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.Perform general tasks and other duties as assigned.Attendance at Meetings RequiredAll Staff meetings, monthlyDepartment team meetings, monthly or as neededGroup Supervision, weeklyOne-on-one meetings with supervisor, as neededAttendance at Events RequiredAnnual Walk, work assignment will be givenAll Hot Topics, Program Events, Socials, & Summits: usually an evening or SaturdayPerformance Measures:To be filled in each year during annual evaluation, by employee and supervisor.RequirementsEducation : Associate’s degree required and Bachelor’s degree preferred - in Public Health, Community Health, Communications or related field or equivalent work experience.Experience: Minimum 2 years of professional experience. Experience in communications/outreach with a medical patient population, ideally a cancer population, preferred. Nonprofit experience is a plus.Competencies:Bilingual (English/Spanish), preferred.Connected and knowledgeable about community resources and organizations in the South and West sides of Chicago.Demonstrated result-oriented and highly ethical individual who possesses superb writing and verbal communication skills.Demonstrated strong interpersonal skills and the ability to establish effective working relationships with colleagues and external partners.Ability to take initiative and work independently while handling multiple priorities; possesses solid time management skills.Comfortable with technology. Highly skilled with Microsoft Office Products and other software as required.Ability to present to groups in person and online; facilitate programs.Ability to lift and carry approximately 40 lbs. related to event equipment and materials.Commitment to cancer health equity and diversity, equity, inclusion, and belonging (DEIB); commitment to the mission of Wellness House.Applications by members of all underrepresented groups are encouraged.Wellness House is an EOE.Benefits:Employer paid Medical, Dental, Life, Long-term Disability, and AD&D insurance premiumsVoluntary Accident, Critical Illness, Vision, and Pet Insurance benefits available403(b) with employer matchGym on-siteGenerous sick and vacation timeEstimated Hiring Range: $19.50 to $21.50 per hourFinal offers are based upon qualifications, years of experience, and internal equity considerations.#J-18808-Ljbffr