***hybrid role; must be able to work onsite 3 days/week in the Chicago office***
We believe in Extraordinary.
At Jack Morton, we create head-turning, stomach-dropping, mind-boggling, smile-inducing brand experiences. We exist to reimagine what experience can be, and we do that by pushing the boundaries of what's possible.
We take care of each other, as much as we take care of business. We forget titles, check egos at the door, roll up our sleeves and make extraordinary happen. This is a place where you can be you, all of you, and bring your true and honest self to work, every day in every way.
What we create is unique, just like those who work here and together we are united behind a powerful vision - we inspire the world to experience better .
This Senior Account Director role will lead the team on one of the largest healthcare accounts in the agency, delivering on objectives for client business, strategy, and goals across multiple programs. This position will work extensively with clients, operations, and strategy to oversee business development, ROI, selling of agency's services, and overall fiscal health of account.
Responsibilities:
Client Focus/Relationship Management
- Demonstrates a high degree of value and credibility from the client's viewpoint
- Routinely advises, guides and counsels clients on solutions to their needs
- Clearly demonstrates a strong understanding of the client's goals and objectives
- Assumes personal responsibility for creating opportunities that positively impact the business
- Looks for opportunities to position out-of-scope work as incremental projects
Team Operations
- Oversees client ROI, profitability and contract negotiations
- Subject matter expert for account team structure
- Acts as subject matter expert on best practices
- Manage and develop direct reports on account team
- Partner with practice and market leadership teams
Client Strategy/Thought Leadership
- Develops and articulates effective and innovative strategies to achieve client goals
- Drives for an advantage over client competitors
Growth
- Responsible for managing growth targets on existing and new accounts
- Lead pitch teams on assigned accounts
- Connector for agency practices
Competencies:
Be Brave and Outcome Oriented:
- Sets and pursues stretch objectives; perseveres despite uncertainty
- Demonstrates that Jack is a highly valued strategic partner to the client
Be Focused on Delivering Business Impact:
- Adapts with agility to changing situations
- Demonstrates a deep understanding of the business
Be Curious and Committed to Learning and Personal Growth:
- Provides constructive feedback to foster development
- Proactively provides honest evaluations to employees
Be Mission Led, Inclusive and Collaborative:
- Prepares systems to foster an optimal team environment
- Ensures clients understand lines of communication
Requirements:
- Minimum of 8 years working in experiential, communications, or advertising industry with a strong focus on pharma, healthcare, and health tech
- An active connector and networker with strong knowledge and relationships within the pharmaceutical / healthcare industry
- Familiarity with the commercial sales/product launch process for pharmaceuticals strongly preferred
- Demonstrated experience growing large, complex accounts
- Willing to travel up to 50%
Location:
- Chicago, IL preferred
- Central / Midwest US considered if able to travel frequently
Last, but not least, we believe in diversity, equity, inclusion, and belonging.
Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies.
In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $140,000.00 – $170,000.00 annually, depending on relevant factors including experience, internal equity and market considerations.
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