Senior System Engineer – Project Team (MSP)
Location: Hybrid, Des Plaines, IL (On-site 1x per week or as needed)
Salary: $100,000- $120,000
Are you an experienced IT professional ready to tackle challenging projects and work with cutting-edge technology? Join a dynamic Managed Service Provider specializing in IT solutions for industries like architecture, engineering, and construction. As a Senior System Engineer on the Project Team, you’ll take ownership of advanced technical projects while supporting a collaborative team environment focused on growth and innovation.
What You’ll Do
- Project Leadership: Plan, execute, and complete IT infrastructure projects such as server setups, data migrations, and cloud integrations.
- Advanced Troubleshooting: Resolve complex technical issues with a focus on root cause analysis and long-term solutions.
- Documentation: Maintain meticulous records of troubleshooting steps, client IT environments, and processes to ensure team success.
- Mentorship: Support and guide junior team members, sharing expertise to elevate the team’s capabilities.
- Client Interaction: Provide outstanding customer service while building trust and ensuring client satisfaction.
- On-Call Rotation: Participate in minimal on-call rotations, backed by a 24/7 support desk as the first line of defense.
What You Bring:
- Technical Expertise:
- Proficient in server setups, migrations (P2V, Microsoft 365, SharePoint), and network security (firewalls, VPNs).
- Strong experience with Active Directory, Intune, GPOs, and Entra sync.
- Familiarity with email and data migrations to Microsoft 365.
- Experience:
- Minimum 3+ years working in an MSP environment.
- Proven ability to work with diverse IT environments and solve complex challenges.
- Soft Skills:
- Exceptional customer service and communication abilities.
- Strong organizational skills and attention to detail.
- A team-player mindset with a proactive approach to problem-solving.
Perks and Benefits
- Health Coverage: Comprehensive insurance through BCBS.
- Retirement Plan: 3% match to help secure your future.
- PTO: Generous time off to recharge.
- Certification Support: Opportunities for skill development with reimbursement.
- Team Culture:
- Hybrid work environment with flexibility.
- Monthly team lunches and quarterly events like game nights and escape rooms.
- Collaborative, open work environment where your ideas matter.
- Exposure to the latest technologies and career growth opportunities.
Why Join Us?
As a Senior System Engineer – Project Team , you’ll be part of an innovative MSP that values your skills, fosters your growth, and provides a supportive, engaging workplace. Tackle meaningful projects, work with cutting-edge tech, and make a real impact on diverse clients.